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Terms of Business Agreement

Terms of Business Agreement

Updated 23 May 2026
James Sampson
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By asking us to quote for, arrange or handle your insurances, you are providing your informed agreement to these terms of business. If you are unsure about any aspect of our terms of business or have any questions regarding our relationship with you, please contact us.

Basis of Agreement

The intention of this agreement is to establish the basis of our relationship clearly and concisely with you and the services that we will provide in respect of each insurance contract that we arrange or have arranged on your behalf and all other persons named as joint policyholders.

If after receiving this agreement you instruct us to act on your behalf, we will take this as being your informed consent to you being bound to the terms set out in this agreement in relation to any services provided to you, by us, on and after that date, and supersedes any previous agreement that may have been sent to you by us or on our behalf.

You shall be provided a written copy of your Terms of Business.

Our Services

Our brokerage services include assessing your needs and making a personal recommendation about your insurance, arranging your insurance cover, and helping you with any policy changes. As part of our service, we’ll also assist you with any claim. We conduct a fair and personal analysis of the market to meet your demands and needs. Sometimes, this means we’ll only offer products from a single insurer.

We generally act on your behalf in arranging your insurance, but we’ll make clear at the outset whether we are acting for you or for the insurer in particular circumstances. We offer a wide range of insurance products and have access to leading insurers in the marketplace. When we arrange your insurance, we’ll inform you of the nature of the service we provide.

We do not offer advice on tax, legal, accounting, regulatory or sanctions matters, and you should seek separate advice where you consider it necessary in relation to such matters.

Additional Information

FCA Regulatory Status

Vulnerable Clients

Confidentiality

Insurer Access

Your Obligations

Fair Presentation of the Risk

Cancellation and Refunds

Our Remuneration

Complaint Handling

Privacy Policy