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Technology Insurance: 2026 Resilience for AI & High-Growth Tech Businesses
Ensure you eliminate the "silent gap" between software failure and a data breach, ensuring your Tech PI and Cyber coverage respond in unison. As a specialist tech insurance broker we can provide your business with the guidance to protect and grow.
Specialist Technology Insurance Broker
"Technology businesses push the boundaries of innovation, but at the same time have very high levels of dependency. In a rapidly evolving market, mistakes or failures can have immediate, far-reaching consequences. Partnering with a specialist technology insurance broker, ensures your Technology PI and Cyber cover is aligned to the realities of your business."
Technical Expertise
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At Indemnity we bring deep sector knowledge, from SaaS platforms, AI-driven solutions, IT Services, Hardware, Electronics, FinTech, and Cybersecurity providers. This expertise and free advisory service allows for the design of insurance programmes that address both current exposures and emerging threats, ensuring resilience as your business evolves.
Access to the London Market
Working with a specialist broker provides direct access to the London Insurance Market and a network of A-rated insurers. This access is critical for high-growth and complex businesses, where standardised policies often fall short. Through established relationships with underwriters, we can structure bespoke solutions for emerging risks such as AI liability, physical cyber exposures, and global operations, ensuring your cover reflects your business.
Negotiated Policy Wordings
We go beyond off-the-shelf cover by negotiating tailored policy terms that address your specific exposures. From intellectual property disputes, contractual liabilities, to system failures and data-driven losses. This includes removing restrictive exclusions, clarifying grey areas, and ensuring alignment between your insurance and your contractual obligations.
Technology Professional Indemnity (Tech PI)
The cover protects technology businesses against claims that their services, software, or advice caused a client to suffer a financial loss. Technology Professional Indemnity, otherwise known as Technology Errors & Omission (Tech E&O) is arguably the most important coverage because it provides protection for the financial consequences of an act, error or omission in the provision of your technology product or service.
SLA Breach & Contractral Indemnity
Compensation claims made against tech businesses will typically originate from a breach of contract claim. Nearly all contracts have deliverables and duties such as reasonable care and skill. Failure to meet agreed standards, missed deadlines, incomplete deliverables, failure, or breach of confidentiality could all lead to a breach of contract allegation.
AI & LLM Hallucination
AI is becoming embedded across software products, SaaS platforms, consultancy services, and technology business models. Traditional Tech PI policies may not always provide clear protection for AI-related liabilities. We would recommend seeking affirmative cover which means your insurer confirms cover for claims arising from the use of AI, subject to the policy terms and conditions.
Cyber, Management & Product Liabilities
We would recommend that these Cyber, Management Liability, and Product Liability covers fall just behind Tech PI in importance. However, they should be considered in conjunction to ensure there are no coverage gaps.
Cyber Resilence
Typically offered in conjunction with Tech PI, Cyber Insurance protects technology businesses against the financial and operational impact of cyber incidents. Typically covering ransomware attacks, data breaches, hacking or unauthorised access, business interruption caused by a cyber event.
The majority of insurers in the market will not offer Tech PI without Cyber because if the insurer excludes cyber related losses, this arguably removes cover you would expect covered under the Tech PI.
Director Protection
For a technology business, Management Liability insurance protects the company and its leadership against claims arising from decisions, governance, and employment-related issues.
This can include regulatory investigations, shareholder disputes, allegations against directors, and employee claims such as discrimination or unfair dismissal. As tech firms scale, raise investment, and operate in regulated or high-growth environments, this cover helps protect both the balance sheet and the people leading the business.
Combined Physical Protection
If you supply, install, or distribute a physical product, even if you did not design or manufacture, it is recommended you purchase Product Liability Insurance. Typically purchased alongside your Tech PI and Cyber, to avoid any gaps in cover. The cover is purchased to protect against product defects and design flaws that cause bodily injury or property damage to a third party.
Office & Other Covers Available
There are a wide range of other protections available for tech companies. Please arrange a call to discuss your requirements.It’s important to note that Employers Liability is a legal requirement for any business that has employees in the UK.
Office Protection
Office Insurance protects the physical environment of your technology business, including office contents, computers, equipment, furniture, and business interruption following events such as fire, flood, or theft. Commonly packaged with Employers Liability Insurance, and Public Liability Insurance.
Cover can extend to hybrid or flexible-working tech firms, there is often valuable hardware and operational dependency tied to a premises. This cover helps ensure the business can recover quickly if its workspace or physical assets are disrupted.
Intellectual Property Protection
For technology businesses, intellectual property is often one of the company’s most valuable assets. Standalone Intellectual Property Protection not only helps cover the legal costs of defending, but can allow you to pursue claims involving patents, trademarks, copyrights, or other proprietary rights against third-parties.
Key Person Insurance
Key Person Insurance protects a technology business against the financial impact of losing an essential individual, such as a founder, lead developer, chief technology officer, or revenue driver. If that person dies or suffers a critical illness, the policy can provide funds to support business continuity, reassure investors or lenders, and cover the cost of recruiting or replacing critical talent.
Evolving 2026 Tech Risks
Technology risks can fall between “grey areas” between traditional covers that weren’t designed for today’s businesses. For example, depending upon the services and products offered, will impact how Professional Indemnity, Cyber, and Product Liability is structured.
We can provide the clarity you need and ensure the policies are tailored, exclusions are challenged, and coverage gaps eliminated.
AI Liability & Governance
AI has introduced new liabilities, such as hallucination errors, biased outputs, and autonomous failures. With AI Liability an evolving subject, both companies and directors face scrutiny where governance, oversight, and controls are inadequate.
As AI becomes more embedded, companies need to ensure model validation, audit trails, and adequate technology business insurance. A flawed output can lead directly to a financial loss, regulatory breaches, and reputational damage.
Supply Chain & 4th-Party Risks
Modern tech stacks rely on cloud and API providers. Failures across this extended ecosystem can trigger claims, even where the root cause sits outside your direct control. Outages or security breaches within your supply chain can impact your service, breaching client contracts and your potential liability. Despite this being outside your control, your business remains accountable to your customers.
Operational Resilience
Frameworks such as DORA have shifted the focus from prevention to response, requiring firms to prove they can withstand and recover from disruption within defined tolerances. This includes scenario testing, incident response planning, and clear communication protocols.
For SaaS and technology providers, failure to meet these expectations can result in regulatory action, loss of contracts, and significant financial penalties. Your Technology Insurance must therefore align with these requirements, supporting not just risk transfer, but the broader resilience strategy.
Tech Market Access
Tech Claims Paid
Access to Specialist A-Rated Technolgy Insurers
Meet the Brokers
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FCA Consumer Duty
Fair Value Statement
Fair value is achieved where the overall cost of cover is proportionate to the breadth of protection, the quality of insurer support, and the claims service provided. For technology businesses, this means arranging insurance that is not only competitively priced, but also structured to respond to the risks they face.
We assess fair value by reviewing insurer financial strength, policy wordings, claims reputation, service standards, and the suitability of cover for each client’s business model.
Frequently Asked
Questions
What is the difference between Technology PI and Tech E&O?
Tech PI and Tech E&O are generally interchangeable terms for the same core cover, with wording differences depending on the insurer and jurisdiction. Professional Indemnity (PI) is the term more commonly used in the UK and broader insurance market, however Technology Errors and Omission (Tech E&O) is more commonly used in North America.
Does my policy provide "Affirmative'" AI coverage?
The quickest way to tell is to look for explicit AI wording in the policy, schedule, or endorsements. If you use AI in the provision of your technology service, we would recommend making sure that information is disclosed to your insurer and included within the description of Professional Service on your Schedule, for which your Tech PI will make reference to.
As brokers, we can seek and provide clarity over the scope of coverage and obtain written confirmation that claims that arise from artificial intelligence, LLM’s, or machine learning are not excluded.
Why Cyber Incident Response is key for tech company resilience?
For tech companies, systems, data, and uptime are central to customer trust and revenue. A ransomware attack, breach, or major outage can interrupt service delivery, trigger contractual liabilities, and damage client confidence within hours.
A strong incident response capability helps contain the issue early, reduce downtime, preserve evidence, and coordinate the technical, legal, and communications steps needed to limit escalation.