Commercial Crime Insurance Explained

Commercial Crime Insurance Explained

Risk Management Guide

 

Key takeaways

  • Crime insurance offers financial protection from a criminal or fraudulent taking, obtaining or appropriation of money, securities or property
  • There are different types of crime insurance available ranging from employee fraud or fidelity insurance, third-party fraud, client fraud, and social engineering
  • Crime insurance should be used in conjunction with good risk management and internal controls - which are commonly a prerequiste to obtaining cover


What is crime insurance?

Crime insurance (also known as commercial crime) protects businesses from financial losses resulting from criminal acts such as theft, fraud, forgery, and cybercrime. It can provide indemnity in respect of a criminal or fraudulent taking, obtaining or appropriation of money, securities or property. Typically cover is provided on an all-risks basis and will incorporate a number of different types of crime insurance.


Types of crime insurance cover

Each insurers crime insurance policy will have different insuring clauses, limits, deductibles, and exclusion to take into consideration. Below we've identified the key covers that should be present in a comprehensive policy:

 

Employee fraud or fidelity insurance

Employee fraud insurance (also known as fidelity guarantee) provides protection for financial loss, caused by an employee's criminal or fraudulent behaviour.

 

Third-party fraud insurance

Third party fraud coverage provides protection for financial loss caused by a third party's criminal or fraudulent behaviour.

 

Client fraud insurance

Client fraud coverage provides protection against for financial loss, to the deprivation of a client, caused by an employee's criminal or fraudulent behaviour.

 

Social engineering fraud insurance

Social engineering fraud provides protection against financial loss, caused by an act of influencing an employee to divulge sensitive information or perform a task on the fraudster's behalf.


Why is crime insurance important?

Businesses today face increasing threats from internal and external criminal activities. Employee theft, cyber fraud, and fraudulent fund transfers can cause severe financial and reputational damage. For instance, businesses frequently experience losses through sophisticated email scams and cyber-attacks. Commercial crime insurance ensures that such incidents don't cause irreparable financial harm, preserving operational stability.

Companies with inadequate controls are often the target of sophisticated criminal networks and disgruntled employees. Crime insurance can offer valuable protection against an increasing threat of criminal activity. Theft of money and property costs UK businesses hundreds of millions of pounds every year. Crime cover can offer financial protection to guard against the financial loss and forensic costs to investigate what happened.

Businesses of all sizes and industries should consider buying commercial crime cover, the losses incurred can be substantial and occur over a long period of time before the fraud is identified.


Cyber insurance vs Crime insurance

Crime Insurance vs Cyber Insurance

 

Cyber crime can potentially be covered under both cyber insurance and crime insurance, however each policy seeks to mitigate the impact in different ways. Cyber insurance can also include 1st party cost and expenses - which can assist with incident responses, payment of ransom demand, and in some cases provide a sub-limit for funds transfer fraud and social engineering fraud.

However, if you are: a larger organisation, have an exposure high volumes of financial transactions, hold client funds in trust accounts, or are exposed to a physical theft - we would recommend a commercial crime policy is purchased in addition to cyber insurance.


Factors impacting your crime insurance costs

Insurers are confronted with a number of challenges in attempting to accurately price your crime insurance cost. The frequency of events is typically low, however when fraud is discovered the losses can be substantial. Certain industries face increased crime risks, notably financial services, law firms, retail businesses, cryptocurrency, and technology companies, due to their handling of significant financial transactions and sensitive data.

Below are key considerations when insurers calculate your insurance premium:

  • The size and scope of an applicant's activities and territorial exposure measured by turnover, employee numbers and total assets will impact your insurance cost.

  • The quality of controls to mitigate potential exposures, will also impact your insurance cost:

    • Are employee duties segregated, so no one employee can control any transaction from start to finish?

    • Do you maintain a dual authorisation procedure for transferring funds?

    • When recruiting for positions of trust involving money or stock, do you undertake background checks?

  • Frequency and severity of claims, in addition to any remedial action for any historic losses will impact the availability of crime cover.


Losses discovered basis

Commercial crime policies operate on a 'losses discovered' basis. Which means your current policy will respond to claims once the loss has been identified and notified to the insurer, even if the fraud has been perpetrated over a number of years prior. 

It's important that if you discover a crime has occurred during the policy period, you notify the insurer of those circumstances as soon as reasonably practicable.


How we can help?

It's important to work with a specialist crime insurance broker that have access to Lloyds of London syndicates and MGA's. We can ask the right questions to ensure we present your risk profile in the best possible light. For tailored commercial crime insurance solutions, contact our team for advice today. Talk to one of speciast brokers about your requirements by requesting a call-back.

 



 

Written by Simon Taylor

Simon Taylor is a respected senior industry professional and a Chartered Insurance Broker with over 20 years’ of experience in the commercial insurance sector as an underwriter, broker and director.