What is an insurance broker?

Insurance brokers are licensed intermediaries that can negotiate cover on behalf of their customers from the wholesale market. Insurance brokers are regulated by the FCA and can offer knowledge and support in the purchase of insurance contracts.

Digital insurance brokers definition

Digital insurance brokers provide the same range of services as traditional insurance brokers, however they have the tools available that allow customers to effectively purchase and manage their commercial insurance online.

Regulated Insurance Brokers

Get Indemnity™ is the trading name of Insurance Direct Group Solutions Limited, an authorised insurance broker by the Financial Conduct Authority under FRN 802038. This can be checked on https://register.fca.org.uk/ or by contacting the FCA on 0800 111 6768.

Policy Documentation

It is important you read the insurance documents provided by your insurance broker to ensure you understand the cover, limits and other terms that apply. Please speak with your insurance broker or account executive if you require further clarrity or have any concerns.

Fair Presentation of Risk

The UK Insurance Act 2015 and its ‘Duty of Fair Presentation’ exists to enable insurers to provide you with a fair outcome in the event of a claim. You have a duty to provide a fair presentation of the risk, before starting a new policy, changing a policy mid-term, or renewing a policy, to ensure the information provided is clear, accurate and complete.

Insurance Broker Statement

Our aim is to continually develop our firm as a profitable and well-respected insurance broker, which is committed to providing a superior professional service to our customers. We acknowledge the advantages offered by insurance regulation and wish to ensure that our insurance practices meet and exceed the standards set by the FCA. 

Authority

The permissions granted by the FCA allow us to deal with non-investment insurance contracts in the U.K. As a regulated insurance brokers we can offer personal recomendations and will communicate with you in writing how we are acting for you, before undertaking any transactions on your behalf. 

Claims

To assist us to process any claim made by you it is important you notify us promptly when an incident, which may give rise to a claim, occurs. Delays may prejudice negotiations and entitle the insurer to repudiate the claim. In the event of uncertainty, the incident should always be reported. 

Compensation Scheme

As an insurance brokers we contribute to the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Further information is available on 0800 678 1100 or www.fscs.org.uk.

Compliance Framework 

We are strongly committed to a policy of maintaining a comprehensive regulatory compliance framework. We believe it is best to set out our clear intent to our customers and the insurance we offer, including what we do if that service breaks down. The security and strength of our firm is assured through robust controls.